GiraffeBarn

Frequently Asked Questions

GiraffeBarn is located in and ships from Alberta, Canada. 

Our base shipping is untracked lettermail through Canada Post.

STANDARD SHIPPING TIMES:

Canada: 1-2 Weeks 
USA: 2-3 Weeks
International: 2-4 Weeks

Tracking & Expedited shipping is available at an additional cost.

Shipping times may be longer due to circumstances beyond our control such as global supply chain disruptions, customs, and weather.

Canada:

Small Buttons: $1.75 for first button + 25cents for each additional button
Large Buttons: $1.75 for first button + 75cents for each additional button
Plushies: $10 each.

USA:

Small Buttons: $2.00 for first button + 25cents for each additional button
Large Buttons: $2.00 for first button + 75cents for each additional button
Plushies: $12 each.

International:

Small Buttons: $2.25 for first button + 25cents for each additional button
Large Buttons: $2.25 for first button + 75cents for each additional button
Plushies: $14 each.

Prices above are in USD and will be converted automatically for customers using other currencies at checkout.

We accept payment in CAD, USD, Euros, and GBP.  You can select your currency manually from the main shop page, as well as the cart and checkout pages.

Changes and refunds can be made up until an order is processed. Once the order has been shipped we are unable to make any further changes or cancelations.

Yes, bulk orders are available please use our contact form to get in touch to confirm pricing, availability of materials and timelines.

Once you have received your order, you may leave a review by logging in with the my account button at the bottom of the page. From there you will be able to go to the products page, click on the reviews tab, and leave a review.

Currently, we are only based online.